Santa Cruz Bicycles is pulling again about 1,600 e-bikes for numerous battery malfunctions that pose a number of risks to riders.
On Might 5, the California model introduced a recall of Heckler 9 e-bikes it recognized as harmful to customers.
Briefly, the e-bikes’ batteries can both fall off with out warning whereas the bike is in movement or catch fireplace.
In keeping with the U.S. Client Product Security Fee, the latch mechanism that holds the battery in place can malfunction. If that occurs, the battery can detach from the body, doubtlessly dropping the bike and the rider.
Additionally, the latch spring can “trigger further put on” on the battery housing over time, leading to a hearth hazard.
The model says clients with the affected bikes (about 1,600 complete items) ought to instantly cease using them. Right here’s how one can inform whether or not your Heckler 9 is topic to recall and what to do in that case.
Directions for Santa Cruz Bicycles Heckler 9 Homeowners
The recall entails 2022 Heckler 9 e-bikes in two colours (apparently the one two the corporate made): Gloss Inexperienced Avocado or Maritime Grey. Santa Cruz says the bikes have been offered on-line at santacruzbicycles.com and at bicycle outlets and sporting items shops nationwide from January 2022 by way of March 2022 for $8,200-13,300.
To seek out out whether or not your bike is recalled, find and make contact with your approved Santa Cruz supplier. Then, you may prepare for a free restore to interchange the latch spring mechanism and set up a battery put on plate.
Moreover, Santa Cruz is contacting all identified purchasers immediately to offer extra particulars. The corporate famous that customers ought to take away or safe the battery earlier than transporting the bikes.
Contact the corporate on-line when you purchased your Heckler 9 by way of the Santa Cruz web site or now not stay close to your authentic supplier.
No Accidents Reported
Santa Cruz mentioned it had acquired 10 experiences of batteries falling from the body and two experiences of the latch spring inflicting further put on. No accidents or fires are but reported.